We need you to help us create a better NHS for everyone in Basildon and Brentwood - there are lots of ways you can do this:
Join your local Practice Participation Group (PPG) or Locality Patient Engagement Group (PEG)
Most GP surgeries hold regular meetings for patients to discuss issues with how the NHS is working and what needs to be improved. Each of these patient participation groups (PPGs) feeds into one of 4 locality groups, known as Patient Engagement Groups (PEGs) in the CCG area. The Practice Manager at your GP surgery can provide more details:
- Brentwood - GPs in Brentwood area;
- Arterial - mainly GPs in Billericay and some in Basildon and Pitsea;
- SEMC - mainly GPs in Wickford;
- Partnership and BIC - mainly GPs in Basildon and Laindon
We have established a patient representative role to help us understand better the views of local people on NHS services at a practical level and to work with local people to help fix these problems. This follows on from the recommendations of the reports of Keogh and Francis which showed that when the NHS does not listen to people who use services, it often results in poor care being provided. These roles will typically be recruited to on an as needed basis via the representatives who are either part of a PPG or a PEGs. In terms of what our patient representatives do - this includes accompanying the CCG Quality Team to inspect local services, speaking to patients about their view of the health care they have received and importantly what could be better. Our patient representatives also undertake 'listening exercises' and focus groups in local communities on key issues where we know services are not working as well as they could. For instance we're currently working on phlebotomy and outpatient services as we know these are areas that patients tell us need to be improved.
The PEG groups send representatives to the Patient and Community Reference Group (PCRG) which is the formal way we discuss ideas about changes to the way the local NHS works with people from local communities.
In 2015, the Arterial PEG wished to hear from patients and carers of Basildon, Billericay, Brentwood and Wickford regarding their experience in using outpatient services. This survey is still live and will take about 5 minutes to complete, and the information gained will help the CCG to review the current provision. If you feel you can contribute please complete our survey.
Patient and Community Reference Group (PCRG)
NHS Basildon and Brentwood Clinical Commissioning Group (CCG) has established a Patient and Community Reference Group (PCRG) in order to help shape future health services for people in Basildon, Billericay, Brentwood and Wickford.
People with an interest in health services were asked to become volunteer members of the group, and will be asked for their views on how changes to health services will affect their local communities. They will also help the CCG reach out and communicate with the wider community that it serves.
Dr Arv Guniyangodage, Chair of NHS Basildon and Brentwood CCG, said,
"The CCG is committed to involving local people in our decisions. We know that it will help us have a better understanding of the needs and priorities of our local communities, and we will make better decisions about how to allocate limited resources."
The PCRG meet six times a year and also participate in a number of workshops and engagement exercises. Members are appointed for a term of 18 months. Further information can be found here. We currently have some lay member vacancies, and more information on the membership and current vacancies can be found here.