37 of the 44 GP practices in Basildon and Brentwood are introducing the option for people to speak with their GP online to give them more choice and to improve access following a successful bid for funding from NHS England.
Tile House Surgery in Brentwood and Robert Frew Medical Centre in Wickford were the first to go live, with the remaining practices introducing the service over the coming months. The service includes:
- Symptom checker, self-help guides and signposting services to help you find the right service for your problem or to help solve a number of issues.
- 24/7 phone advice within 1 hour.
- e-consults where you can request advice and treatment from your own GP within 1 working day.
You can access the service through each practices' own website (see the attached document if you don't know your GPs' website).