Continuing Healthcare (CHC)

NHS Continuing Healthcare (CHC) is the name given to a package of care which is arranged and funded solely by the Clinical Commissioning Group (CCG) for individuals outside of hospital who have ongoing health care needs.

You can receive CHC in any setting, including your own home or in a care home. CHC is free, unlike support provided by local authorities for which a financial charge may be made depending on your income and savings. If you are found to be eligible for CHC in your own home, this means that the CCG will pay for healthcare (e.g. services from a community nurse or specialist therapist) and associated social care needs (e.g. personal care, help with bathing, dressing and food preparation). In a care home, the CCG also pays for your care home fees, including board and accommodation.

Anyone over 18 years of age assessed as having a certain level of care needs may be entitled to CHC. It is not dependent on a particular disease, diagnosis or condition, or on who provides the care or where that care is provided. If your overall assessment of care needs shows that you have a ‘primary health need’, you should be eligible for CHC. Once eligible for CHC, your care will be funded by the CCG, this is however, subject to regular reviews, and, should your care needs change, the funding arrangements may also change.

Whether someone has a ‘primary health need’ is assessed by looking at all of their care needs and relating them to four key indicators:

  • Nature – this describes the characteristics and type of the individual’s needs and the overall effect these needs have on the individual, including the type of interventions required to manage those needs
  • Complexity – this is about how the individual’s needs present and interact and the level of skill required to monitor the symptoms, treat the condition and/or manage the care.
  • Intensity – this is the extent and severity of the individual’s needs and the support needed to meet them, which includes the need for sustained/ongoing care
  • Unpredictability – this is about how hard it is to predict changes in a individual’s needs that might create challenges in managing them, including the risks to the individual’s health if adequate and timely care is not provided

Find out more about the process governed by the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (November 2012 –revised).

The CCG provide this service primarily through the CHC Team based at Phoenix Place which can be contacted Monday to Friday, 9am to 5pm (excluding public holidays) by:

  • This email address is being protected from spambots. You need JavaScript enabled to view it. or
  • phone the reception and ask for the CHC team: 01268 594 350