Palliative and End of Life Care

Dying matters to us all and at some point we will all face our own death or know someone who has a life-limiting condition and perhaps care for a loved one.

The thought of managing this alone can make you feel scared, unsettled and uncertain.

Here at Basildon and Brentwood CCG, we recognise that thinking or talking about Palliative and End of Life Care can feel difficult. 

The CCG has developed a service with St Luke's Hospice in Basildon called OneResponse. This service is also provided in Brentwood in partnership with St Francis Hospice.

The OneResponse Support Assessment & Advice Service is a co-ordinating service for people with palliative care needs, or for those needing care at the end of life in south west Essex. This includes any serious illness which may be life-limiting.

OneResponse works alongside other services you receive from your GP, community nurses or specialists, to make sure you get high quality co-ordinated care. OneResponse is based at St Luke's Hospice in Basildon.

OneResponse is for people aged 16 years and over living in south west Essex including Basildon, Billericay, Brentwood, Pitsea, Wickford and Thurrock.

How do I access OneResponse?

You can contact OneResponse on 01268 526 259, 24 hours a day, 7 days a week. 

Friendly expert staff will listen and will address your needs or will direct you to the service/support that is right for you.

Download the OneResponse Information for Patients and Carers leaflet here

Download the OneResponse Information for Professionals leaflet here