Mums, mums-to-be and their families can now ask a team of experienced midwives non-urgent questions about their pregnancy seven days a week.
Maternity Direct+ is a new free social media service offered by Basildon Hospital midwives.
Expectant mothers with any non-urgent questions or concerns can contact the midwives via facebook at https://www.facebook.com/maternitydirect/ from 7am-9pm, seven days a week.
The midwives also offer a ‘call you back’ service where mums-to-be can leave their number via the facebook page and a midwife will get in touch, usually within an hour. The midwives are happy to answer non-urgent pre-pregnancy questions and concerns too.
Midwife Rebecca Tranter said: “We ran it as a pilot for six months and have had an overwhelming positive response from the women and the midwives to continue the service. The women like it because we have a friendly approach, women can use their mobile devices to contact a midwife (so very convenient) and we are here 7am-9pm, 7 days a week. We encourage mums-to-be to look at our Facebook page, share and give us a 'like'.”
The Maternity Direct+ facebook page also features daily posts about health, things happening in the press, how partners can help, pre-pregnancy, during and post pregnancy advice etc.
For more information about the service, visit the Basildon Hospital website.
Maternity Direct+ contact details:
Facebook - https://www.facebook.com/maternitydirect/
Twitter - @maternitydirect