Big White Wall

Young people in Essex,  Southend and Thurrock who are going through a tough time or who need someone to talk to can access free, anonymous online support from Big White Wall.

Commissioned by EWMHS, this service is available to all young people aged 16-18, and to young people with Special Educational Needs (SEN) aged 16-25. The service is available 24/7 at

Big White Wall provides a safe, anonymous online community where you can talk about what you’re going through, and share experiences with people who feel the same as you. There is also a library of articles, tips and courses to help you understand how you are feeling. Trained counsellors, called Wall Guides, are online 24/7 to keep the service safe.

Big White Wall is completely anonymous, and members create a username which does not identify them in any way. One student who experienced depression commented, “It's just really nice to talk to people who don't know you, because they don't know your past and they can't judge you…What happens in Big White Wall stays in Big White Wall.”

Young people from Southend, Essex and Thurrock can join Big White Wall for free by entering their postcode at


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