Mental Health Services

One in four people in the UK experience a mental health problem at some point that affects their daily life, relationships or physical health.

Mental health problems can affect anyone, regardless of age, race, gender or social background. Without care and treatment, mental health problems can have a serious effect on an individual and those around them.

Who should I contact?

If you are stressed and routinely feeling anxious, tense or depressed and find that these feelings interfere with sleeping, eating, relationships or work, there are a range of services that can help.

Below you can find out a little more about different mental health services. We have also put together short guides for mental health services which you csn download and keep. Click one of the links below for more information:

Over 18s Guide to adult mental health services

Under 18s Guide to children and young people  mental health services

Remember, if you are unsure on who is best to talk to you can always visit or call NHS111. You will be asked several questions which help guide you to the most appropriate service.

Mental Health Support 24/7 for people in crisis

In Basildon and Brentwood there are services that can support people with urgent mental health needs. These are split between adults and children:

Adults in crisis

If you, a family member or friend are in crisis and need help, please dial NHS 111 and select the option for mental health crisis. You will be connected to EPUT’s contact centre where trained staff will provide appropriate support and advice 24 hours a day.



Under-18s in crisis

If you are under the age of 18 or are the family member of someone under the age of 18 who is in crisis, please call the Southend, Essex and Thurrock Children's and Adolescent's Mental Health Service (SET CAMHS) on 0800 953 0222 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

If you need urgent help or out of hours help, call 0300 555 1200

Serious or life-threatening emergencies

If you or someone you know is in mental health crisis and requires serious or life threatening emergency mental or physical care, dial 999 immediately.


Vita Health Group are the new Improved Access to Psychological Therapies (IAPT) provider from 1 April 2019.
Their service - VitaMinds - replaces Therapy for You.

This is a free and confidential NHS service for adults over the age of 16+ who are experiencing depression, anxiety, panic attacks, Post Traumatic Atress Disorder (PTSD), social anxiety, health anixiety or OCD etc.

VitaMinds offers telephone treatment, computer Cognitive Behaviour Therapy (CBT), group therapy, one-to-one face to face sessions. Patients will be recommended the best treatment option based on their mental health assessment.

Patients can self refer online at (live from 5 April 2019) or call 01268 977 171.
For out of hours 24/7 emotional support call 01268 977 171.VitaMinds service Covid-19 update for Basilon and Brentwood residents

VitaMinds service Covid-19 update for Basildon and Brentwood residents

Children and Young People

For children's mental health problems contact the Southend, Essex and Thurrock Children's and Adolescent's Mental Health Service (SET CAMHS) on 0800 953 0222 (9am-5pm Monday to Friday) or call 0300 555 1200 for the out-of-hours service.

MiLife is an online help service designed by young people from Essex with useful information and links to other organisations that work with young people.

Kooth is an online counselling and emotional well-being platform for children and young people accessible through mobile, tablet and desktop. has been created by XenZone - a provider of online mental health services for children, young people and adults. For more information about XenZone, please visit Parents can email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information about Kooth.

The Royal College of General practitioners has produced two helpful leaflets - one for young people encouraging them to seek advice and one for parents explaining and reassuring parents as to why GPs may see young people on their own.


Other support organisations: 

Samaritans operates a 24 hour telephone service, 365 days of the year, offering support to anyone in distress. Call the Samaritans on 116 123.




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